Legal and policy
Privacy Policy
Last updated: May 22, 2026
How Get Started With Medicare collects, uses, shares, retains, and protects information submitted through this website.
Scope of This Policy
This Privacy Policy applies to GetStartedWithMedicare.com and the information collected through this independent Medicare education website, including contact forms, help request forms, analytics tools, and administrative lead-management systems. It does not apply to Medicare.gov, CMS, SHIP programs, insurance carriers, licensed professionals, or third-party websites we may link to.
Information You Provide
When you submit a form, we may collect your first and last name, email address, phone number, ZIP code, state, Medicare status, preferred contact method, optional message, consent confirmations, disclaimer acknowledgment, and any other information you choose to include. Please do not submit Social Security numbers, Medicare Beneficiary Identifiers, detailed medical records, financial account numbers, or other highly sensitive information through this website.
Information Collected Automatically
We may automatically collect technical and usage information such as IP address, browser type, device information, user agent, referrer URL, pages visited, timestamps, source page, UTM parameters, approximate location inferred from technical data, form starts, form submissions, and site-performance events.
How We Use Information
We use information to respond to help requests, operate educational content, route submitted requests where licensed help may be available, maintain consent records, prevent spam or abuse, troubleshoot technical issues, improve page quality, understand marketing source performance, and comply with legal or operational obligations.
Lead Routing and Licensed Professionals
If you request Medicare help, we may share your submitted contact information and request details with a licensed insurance professional, agency, call center, CRM provider, or lead-routing partner where available. Any such contact should be based on the consent language shown at the time you submitted the form. This website does not represent that every plan is available in your area and does not itself enroll you in a plan.
Service Providers
We may use vendors for hosting, analytics, security, database storage, CRM functions, email delivery, form processing, spam protection, and administrative operations. These providers may process information on our behalf for the purposes described in this policy.
Analytics, Cookies, and Similar Technologies
We may use cookies, pixels, logs, and analytics tools such as Google Analytics, Microsoft Clarity, Vercel Analytics, or similar services. These tools help us understand traffic, page quality, form performance, and technical errors. Browser settings may allow you to block or delete cookies, though some site functions may not work as intended.
Cookie Choices
You can control many cookies through your browser settings. Blocking cookies may affect analytics, form protection, saved preferences, or other site functions. This website does not currently provide a separate cookie preference center.
No Medical Records Platform
This website is not a healthcare provider, health plan, clearinghouse, or medical records portal. It is not intended to collect protected health information for treatment, payment, or healthcare operations. Do not use this website for emergencies or to submit detailed medical history.
Retention
We retain lead records, consent logs, administrative notes, and related technical metadata for as long as reasonably needed for lead handling, consent verification, compliance, security, reporting, dispute resolution, and business operations. We do not promise a fixed deletion schedule, and some records may be kept longer when needed for legal, security, fraud-prevention, or consent-verification reasons.
Your Privacy Choices
You may request access, correction, deletion, opt-out from future contact, or a Do Not Sell or Share request by using the contact page. You may also use the Do Not Sell or Share My Personal Information page linked in the footer and on lead forms. We may need to verify your identity before acting on a request. Certain records may be retained when needed for security, consent proof, legal compliance, or fraud prevention.
Lead Sharing Opt-Out
If you submitted a help request and no longer want your information routed for licensed professional contact, use the contact page or Do Not Sell or Share page and ask to opt out of lead sharing or to be marked Do Not Contact. We will update records where operationally possible.
California and State Privacy Rights
Depending on your state of residence and applicable law, you may have rights to know, access, correct, delete, limit, or opt out of certain sale or sharing of personal information. Use the Do Not Sell or Share page for those requests. We will respond as required by applicable law.
Email and Phone Communications
If you submit a request, you may be contacted by phone, text, or email according to the consent language displayed on the form. You can ask us to stop future contact. Standard carrier message and data rates may apply for text messages.
Children's Privacy
This website is intended for adults researching Medicare for themselves or someone they help. We do not knowingly collect personal information from children under 13.
Data Security
We use reasonable administrative, technical, and organizational safeguards, including server-side validation, spam controls, protected admin access, consent logging, and limited administrative workflows. No internet transmission or storage system can be guaranteed completely secure.
International Visitors
This website is intended for users in the United States. If you access it from outside the United States, you understand that information may be processed in the United States.
Changes to This Policy
We may update this Privacy Policy as the website, lead-routing practices, vendors, or legal requirements change. The updated date at the top of the page shows when the policy was last revised.
Contact
Privacy questions may be sent through the contact page at GetStartedWithMedicare.com. For privacy-choice requests, include your name, contact information, and the type of request so we can identify the relevant record. For official Medicare privacy or program questions, contact Medicare.gov or 1-800-MEDICARE.